Purse transactional emails are slow to send
Incident Report for Purse IO
This incident has been resolved.
Posted Oct 28, 2021 - 19:55 PDT
Our email provider is working through the backlog of messages. emails should be getting delivered somewhat quicker now.
Posted Oct 28, 2021 - 17:28 PDT
Our Email Service Provider is having downtime and messages are being delayed (sometimes up to several hours). If you are locked out of your account or unable to make a withdraw due to email 2FA, then you'll need to wait until our service provider fixes their downstream issues...yet another reason to enable App based 2FA: https://support.purse.io/en/article/2-factor-authentication-2fa-xa8jxn/
Posted Oct 28, 2021 - 14:45 PDT
all purse system emails are being delayed to send.
Posted Oct 28, 2021 - 14:40 PDT
This incident affected: Email Delivery.