Search and product lookups are down

Incident Report for Purse IO

Resolved

This incident has been resolved.
Posted Jul 04, 2021 - 22:35 PDT

Monitoring

A temporary fix has been put into place. we will be making improvements to search over the coming days and will be monitoring this for now. If you have issues with search, please contact support with the search term or product URL that you're having issues with.
Posted Jul 03, 2021 - 10:08 PDT

Investigating

We are investigating an issue where searching for products returns the message "OOPS! NO RESULTS FOUND WITH THOSE KEYWORDS"
Posted Jul 03, 2021 - 08:30 PDT
This incident affected: Shopping.